Humana Well-being:
2018 Annual Report
At Humana, we’re a strong, talented and deeply committed community. Workplace connections and quality relationships can anchor our well-being journeys, and this year, we’ve reached some of the goals we’ve set for our sense of belonging.
Eri felt a little isolated, so her leader helped her take care of that.
Whether like-minded or not, being around people to share a laugh, a meal, or a walking break feels good. And through our caring culture and purpose-driven work, we’ve learned just how important togetherness is to health and well-being—and how harmful loneliness and social isolation are.
Listening to others and making meaningful connections has so many important benefits: we’re less stressed, more optimistic, more productive, and more creative! 2018 proved to be a great year for our belonging.
We’re really getting our NRG on! Network Resource Groups are a great way to get involved and feel included, and our participation in them has surpassed 30% — beyond our goal of 25%. Those of us involved in NRGs are more likely to engage in other workplace experiences like the 100 Day Dash or financial education programs.
For Julie, well-being meant music to her ears.
Inclusion and Diversity have blossomed—and we reached a key goal! 80% of us feel we have an environment where everyone can be themselves. That’s another goal reached for the first time in 2018!
We could be buzzing just a little more. The number of us making at least four posts on Buzz within the last quarter remains flat. We made over 117,000 posts in the quarter. These posts help us collaborate, generate ideas, and feel more connected to our teammates – and we could be connecting more in this way.
Diversity is how we look. Inclusion is how we feel. Inclusion makes our work environment more meaningful as we feel welcome and safe to be our true selves, no matter our background or culture. Our NRGs continue to grow as more and more of us connect to what personally matters. We also connect and share life journeys on Buzz. And while these social connections at work are really meaningful for many of us, there’s still an opportunity for more involvement.
NRGs build personal and experience-based forums for exchanging ideas, building community and driving business outcomes. We’ve won numerous awards for the positive impact our NRGs have had within Humana and the community overall.
It’s great we’ve reached this goal because if we feel we can’t bring our whole selves to work, our well-being suffers in many ways.
Over 117,000 quarterly posts helped us collaborate, share stories, ask for advice and just feel more connected to our teammates.
According to the Well-being Index, we’re feeling better about our sense of Belonging. Before this year, our feelings had been on the wrong track, but we turned things back around in 2018. Belonging is broken down into three parts: Social, Community, and Family Belonging. Each play a pivotal role in giving us energy, positivity, and keeping us going. We still have work to do to reach our goals – particularly our sense of community – but we’re making progress on these emotional connections.
Social needs are central to us as human beings, so feeling we have solid, close relationships makes a tremendous difference to well-being.
Social belonging reflects our feeling of acceptance and connection through positive relationships with others.
A sense of community is feeling a special bond with a group we work with or share a common interest with.
Family belonging demonstrates feeling deeply connected to those we care about and who care about us.