I’ve long been proud of the camaraderie, resilience and caring spirit of our Humana family. Having been through a lot of change together, one thing that’s always remained the same is our commitment to our purpose of helping people improve their health and well-being.
As we release our Annual Well-being Report, we find ourselves in unprecedented times, dealing with the COVID-19 health pandemic and, more than ever before, we’re reminded of the importance of health and well-being. For me, being in good health and having a strong social network (albeit virtual) have enabled me to appreciate the simple joys in life. These small blessings have been immensely helpful in distracting me from the current environment.
As a team, we’ve taken considerable ground in our well-being journey. Our progress is best told through our associates' stories, as they bring to life our purpose and show the strength of our company’s culture.
In this year's Well-Being Report, our teammate Mike Adams shares his journey as he strives to be his best. His story is one we can all relate to in dealing with the ups and downs of life, yet finding resilience by focusing on a higher purpose like being well for loved ones. Mike's story and others in the report serve as a reminder that well-being isn't just about crossing a finish line—it’s about staying the course and managing for the long term.
Thanks to our team’s efforts, we've been recognized nationally for our well-being journey and progress. While that recognition is wonderful, it’s no match for the satisfaction of witnessing people making positive changes in their life.
It takes our entire community to make a difference. Fortunately, our team feels that is happening as nearly 90% of our associates respond favorably to the phrase “my leader really cares about my well-being.” Also, just as many believe Humana is committed to an environment that contributes to well-being and a richer culture.
As you read the report, take a moment to appreciate how far we've come, how much we've learned along the way, and all the opportunities ahead. No matter the situation, we’ll always pull through with our purpose, our values, and our commitment to each other.
All my best,
President & Chief Executive Officer